Use Case: PROTechnic – End-of-Day Summary & Optimization

FM: "PROAI, provide today’s maintenance and technical operations summary, including ProTicket requests, stock updates, and any critical missed tasks."
PROAI:
"Here’s the maintenance and technical summary for [Property Name]:"

Equipment Status Overview

• HVAC System:

  • Unit AC-345 (Third Floor): Operating at 70% efficiency. Filter replacement required within 2 days.

  • Unit AC-210 (Lobby): Operating normally.

• Elevators:

  • Elevator E-4 (Service Corridor): Minor delay detected in door-closing mechanism. Scheduled for inspection tomorrow.

• Lighting Systems:

  • 3 LED fixtures reported non-functional in Parking Zone A.

• Fire Pump Station:

  • Missed Check: Staff X failed to perform the scheduled daily check.

  • Action Taken: PROAI identified staff Y nearby and assigned the task. Check completed, and report logged by 3:45 PM.

ProTicket Request Summary

• Total Requests Logged: 9

  • Request Sources:

    1. Tenant: "Store Z" – Heating issue in office. Task assigned and completed within 2 hours.

    2. Tenant: "Restaurant A" – Lighting issue in kitchen.

    3. Management: Restroom C faucet leakage.

• Completion Rate: 8/9 tasks resolved. One request (AC maintenance in Meeting Room 3) is scheduled for tomorrow.

Stock Updates

• Spare Parts Usage:

  • Filters Used: 2 (Remaining: 18).

  • LED Bulbs Used: 5 (Remaining: 45).

• Reorder Alert:

  • HVAC Filters: Stock falling below threshold.

  • Action Taken: PROAI has drafted an order email to supplier: "Requesting 20 HVAC filters. Delivery required within 3 business days."

  • FM Action Needed: Review and send order email directly via the app.

 
Risk Map Analysis

• High-Risk Zones:

  1. Service Corridor (Elevator E-4): Frequent minor delays suggest potential wear and tear. Schedule a detailed inspection.

  2. Parking Zone A: High turnover of non-functional lights. Suggest evaluating power stability or switching to higher-grade fixtures.

  3. Fire Pump Station: Missed daily check reinforces the need for enhanced reminder protocols.

Performance Metrics

• Average Task Completion Time: 9.4 minutes.

• Top Performer: Technician Z (6 tasks completed, Avg. time: 8.2 minutes).

• Improvement Opportunity: Staff X missed a critical task today. Recommend refresher training on the importance of daily checks.

Recommendations for Improvement

1. HVAC Maintenance:

   • Proactively schedule filter replacements for Unit AC-345 tomorrow.

   • Monitor HVAC usage patterns for potential inefficiencies.

2. Elevator Performance:

   • Assign preventive maintenance tasks to all elevators for comprehensive inspection.

3. Stock Monitoring:

   • Automate low-stock notifications for all consumables with supplier-ready order drafts.

4. Fire Pump Station Checklist:

   • Implement a dual-reminder system to reduce missed critical checks. Enhance team communication for immediate task reassignment when a staff member is unavailable.

 
FM: "Thanks, PROAI. Schedule the HVAC filter replacement for tomorrow morning and send the fire pump missed-task reminder log to the operations manager."
PROAI:
"Filter replacement scheduled for 10:00 AM. Technician: Sarah Lee. Reminder log sent to the operations manager. Would you like me to send the draft order email for filters?"
FM: "Yes, please send it."
PROAI:
"Order email sent to supplier. Confirmation pending. Anything else?"
FM: "No, that’s all. Great work, PROAI!"
PROAI:
"Thank you! Looking forward to another efficient day tomorrow!"
This extended use case demonstrates PROAI’s ability to integrate ProTicket requests, manage stock shortages, reassign critical tasks dynamically, and streamline maintenance operations with proactive communication and automation.